Since the launch of ‘Making What Matters Brilliant’, we have become a simplified, tenant focused organisation that due to its financial stability can invest in the issues that matter most to our tenants and build the new affordable homes our region needs.
Some highlights of what we have achieved during 2022/23 include:
- Recorded tenant satisfaction scores of 90% across the year
- Retained the highest possible G1/ V1 rating from the Regulator of Social Housing, and strong credit rating of A1 with negative outlook, from Moody’s Investors Services
- Sustained 99% of tenancies and maximised tenant income by £2.5m
- Built 2250 homes since the launch of our corporate plan, and remained on track to deliver our target of 4000 new homes by 2025
- Achieved a 20% reduction in total carbon emissions since 2019/20.
How we're performing
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