We are Midland Heart

Underpinned by strong financial controls, proactive risk management and consistent alignment of policies, procedures and practice.

Authentic. Bold. Collaborative.

We are Midland Heart. A Social Landlord based in the West Midlands, founded in 1925. Our mission is to be a leading housing organisation, delivering homes and services across the Midlands that enable people to live independently. We own and manage 33,000 homes, and balance great customer service and value for money to provide a range of quality services for 70,000 customers

Our Mission

It is our mission to enable our customers to live independently. We take pride in delivering first-class services that do this and getting things right for them first time.

  • Deliver a range of housing options so that those who need an affordable place to live can find one with us
  • Balance great customer service and value for money ensuring we are a first class landlord and a significant developer of new homes
  • Build desperately needed new homes for social and affordable rent whilst supporting customers who aspire to move into home ownership,
  • Be the first point of call for others in the sector, and those who want to work in partnership with a leading housing provide