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Who we are

We're a housing association, providing quality, affordable homes across the Midlands. We own and manage 35,000 high quality, safe and affordable homes and provide excellent services to over 70,000 tenants.

We're Midland Heart

We’re regulated by the Regulator of Social Housing (RSH) and also have an independent code of conduct, which includes our values and behaviours we expect from our colleagues, board and committee members.

Our tenants are actively involved in our governance and in scrutinising the services we provide. Their involvement is key to us improving our services in line with their priorities and needs. They have been instrumental in the creation of our new corporate plan Tenants at Heart.

Meet our leadership team.

Our Partnerships

We’re the founding members of West Midlands Housing Association Partnership (WMHAP), which supports the West Midlands Combined Authority and the elected Mayor to deliver on their social and economic plans for the region.

The partnership brings together more than 17 housing associations so that we can speak with a single voice on key issues. Together, we own over 200,000 homes across the Midlands.

We also convened and continue to sponsor the All-Party Parliamentary Group on Anti-Social Behaviour, focusing on organisational and community responses to ASB, an issue of great importance to our tenants.

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